Terms of Sale
We accept PayPal as a form of payment. All payments are expected within 24 hours of purchase.
We are NOT responsible for finished products. We recommend testing all items for desired results.
We accept returns within 30 days of purchase date. Returned items must be in unused condition. We cannot accept returns of items that are partially used. To receive a refund, the item must be in new condition and identical to the item that you received. Buyer is responsible for return shipping unless the item is found to be defective.
Fragrance oils can vary from different manufacturers, and may not be identical to the item you purchased from a different company.
NOTE: If you are purchasing an item that requires you to provide fragrance choices, please do this at the time of purchase. This can be done by sending us an eBay message or a note on your PayPal checkout. If we do NOT receive your choices within 24 hours of your order being placed, we will send our top selling fragrance oils. If you are sent our top sellers, and you are displeased with these selections, you will be responsible for return shipping.
We strive to provide a top quality product and 5 Star Customer Service. If for any reason, you feel that you have not received a quality product or great customer service, please contact us before leaving feedback. We would like to be given the opportunity to resolve any issues that might arrive.
We ship within 24 hours of receipt of payment. We ship Monday-Friday, and do not ship on holidays. We will ship either by USPS or UPS; we choose the shipping method based on weight and cost. We reserve the right to combine shipping. Please remember that the delivery date provided is an estimated delivery date, and not a guaranteed delivery date. Free shipping is within the Unites States including Hawaii, Alaska, Puerto Rico, and APO/FPO addresses.
When Will My Package Arrive?
1 to 4 day delivery areas for Priority Mail® shipments. Exceptions apply and delivery time is not guaranteed - it is an estimate.
If you have any questions, or need further information, please contact us. We are open Monday-Friday from 10:00 a.m. to 4:00 p.m. EST.