PREORDER - UPDATE current as of 1/17 at 2:20AM EST - If you order was placed in September you WILL fall into a delay zone – we now have confirmation of this. Some August orders may also be delayed. It is very possible most of these orders will ship within two weeks – but we will not know how many until Wed, Jan. 24th. If you would like a 100% refund because of this delay to procure your game elsewhere, please let me know and I will process it tonight no questions asked.
WHY THE DELAY? One primary distributor was unable to deliver the promised final numbers they committed to us due to an internal issue – and they are terribly sorry at how this may impact you. Many of our preorders were based on this commitment. BUT, they are working fervently to correct this and they expect to communicate their resolution on Jan. 24th. We will know at that time how many games can ship in the next couple weeks, and how many will have to wait until April/May. All of our other distributor numbers are in and are solid. This is an issue of the timing of your delivery - not whether or not you will get a copy.
I do feel it is important to provide updates to you as I have them so that you can make informed decisions. I will update as soon as I have more information. Look for tracking numbers to begin showing up today and over the next couple of days. Next major update anticipated Wed, Jan. 24th.
January 19th is a FIRM street date, and we will be shipping most orders received between April and August. Shipments are being prepped as we speak. As mentioned above, shipments will continue to follow within two weeks due to restocks, and then remaining preorders will be delivered in April/May.
Great Escape Adventures
Why is there a 20% restocking fee for preorders when I cancel before the promised delivery date?
This is to ensure serious orders only and to cover our time and cost associated with making up front arrangements with a manufacturing company or distributor to guarantee stock for you. There is monetary commitment and work being done to procure your order behind the scenes even before it is shipped. Your item is being procured especially for you. This covers all of the administrative work to order, cancel, and in some cases have to resell a product hand picked for you. We will honor 100% refunds within 24 hours because we understand that mistakes do happen, and it is likely we can still reverse the order on our end. Thanks for your understanding when it comes to preorders. We will always refund 100% of your order when requested if it is past the later of the delivery date or the street date for a product.
Gloomhaven is a game of Euro-inspired tactical combat in a persistent world of shifting motives. Players will take on the role of a wandering adventurer with their own special set of skills and their own reasons for travelling to this dark corner of the world. Players must work together out of necessity to clear out menacing dungeons and forgotten ruins. In the process they will enhance their abilities with experience and loot, discover new locations to explore and plunder, and expand an ever-branching story fueled by the decisions they make. This is a legacy game with a persistent and changing world that is ideally played over many game sessions. After a scenario, players will make decisions on what to do, which will determine how the story continues, kind of like a "Choose Your Own Adventure" book. Playing through a scenario is a cooperative affair where players will fight against automated monsters using an innovative card system to determine the order of play and what a player does on their turn.