Your order will be processed during normal business hours. Tracking will be available within 48 hours of shipment. Business days do not include Saturdays, Sundays, or holidays. For example: you ship a package on Monday that takes 2 business days to arrive. You do not count the day you ship as a business day, so your package would arrive on Wednesday, the second business day after the ship date. We use UPS or USPS for shipping.
The processing time for any AIR package including overnight or Two day air is 24 business hours.
UPS does not deliver to PO Boxes or APO addresses. Please select the US Postal option for APO and FPO addresses.
Air and ground shipment time frames are in business days only, and exclude weekends and/or holidays. Weekend delivery days are valid for Next Day Air Saturday delivery only. If you would like to request a Saturday delivery, please call us at 1866-735-9116 to place your order.
As a service to our troops serving outside of the country, we can ship to APO’s via USPS. This might delay shipment for up to a week as we do not get the post office regularly. We will do our best, though, to get there as soon as possible.
For your protection and ours, all of our products require a signature for delivery. If no one is home to receive the package, your local UPS driver will hold onto the package for a second and third delivery attempt. You may also arrange to pick up the package at your local UPS branch.
If you are not satisfied with your purchase, you may return it for a refund (excluding shipping and handling charges) within 30 days from shipping from our warehouse, subject to a Return Merchandise Authorization from Certifiedwatchstore. Remember, the cost of shipping will be deducted from your total refund. A return merchandise authorization number can be requested by clicking on the Return Request Form, please see our note below regarding Special Orders. All purchases, accessories, serial numbered security tags (if provided), and packing materials must be in new condition to avoid refusal of the returned merchandise or restocking fees. All returned items must be in new condition, in their original packaging, and must include all packing material, blank warranty cards, manuals, and accessories. ANY SIGNS OF WEAR OR REMOVAL OF PARTS, WILL RESULT IN REFUSAL OF YOUR RETURN.
If when you receive your purchase, there are any noticeable discrepancies or damages, or if the item is not what was ordered, please contact Certifiedwatchstore within 5 days of receipt of your shipment to make the necessary corrections.
If a return shipping label is provided via email, please print the label and tape it to the shipping carton. We do not reimburse or refund shipping charges if a third-party shipper is used, such as Mail Boxes Etc. or Postal Annex.
Certified Watch Store is a family owned business with over 10 years in the Jewelry and Watch industry. We specialize in selling luxury and designer watches at discounted prices. We pride ourselves on our ability to source and deliver authentic watches and luxury goods at phenomenal prices. Our goal is to earn our customers trust and complete satisfaction. We aim to expand our catalog daily by adding products in different categories such as handbags, Sunglasses and Fashion Accessories. We want you to be totally confident while shopping with us. We welcome inquires via Email, Live Chat or by simply calling our toll free number 866-735-9116.
Our headquarters are located in Brooklyn New York, which puts us minutes away from the NYC diamond district. This gives us access to a large group of authorized dealers and esteemed industry distributors. We buy our products in bulk and sell at very small margins passing the savings to you, our customer. Every product we sell is brand new and 100% authentic. Each item goes through a rigorous quality control process in our state of the art facility.
We are not required to comply by the manufacturer’s pricing controls, therefore we are able to offer products at deep discount with FREE shipping. Every product comes with our 2 year warranty. All of our products include the box, papers, and manuals.
- Every product we sell is:
- 100% genuine and Authentic
- Serial number intact
- Shipped in its original box with its original owners instructions
- Comes with a two year warranty
We are a safe & secure website to buy from. CertifiedWatchStore is a member of the BBB online reliability program accredited with A+ rating. Our website is scanned daily by trustguard and our customer reviews speak for themselves. Please see our feedback on Shopperapproved, and resellerratings
Why Buy from CertifiedWatchStore
√ FREE SHIPPING
√ In Stock Items
√ 30 day return policy
√ Items ship within 1 business day
√ No Restocking Fees
√ No Sales tax outside NY State
√ Your information is protected & is never shared
Customer Service Hours: 10 am - 6 pm EST Mon - Thurs
10 am - 6 pm EST Friday
Questions? Contact Us: 866 - 735 - 9116